Unsolicited client testimonials highlight our insistence on outstanding customer service; it's no wonder the great majority of Lowell residences are built on referral.
“I am extremely happy and satisfied with all aspects of work done by Lowell Management Services. The office personnel were very responsive in a timely, professional and positive manner. The project manager, Rich Kinter, always responded quickly and comprehensively. He was continuously ‘on top’ of the project and ready with requested information whenever I spoke with him. The field superintendent, Dennis, kept the project moving along and on time even with weather set backs and other unforeseen hindrances. He always maintained a clean and safe job site as well as regularly keeping me informed of their progress. The interior designer, Beth, listened closely to our design requests to select items, which paralleled our chosen aesthetic as well as bringing her own personal perspective.
Additionally, from the landscaper to the irrigation contractor, all trades and contractors Lowell Management Services employed, were very professional and approachable. They adhered to the project’s time schedule without compromising the quality of work, all the while maintaining a clean job site and welcoming any questions.
Overall, Scott Lowell and his team worked attentively, fairly and professionally with me throughout each step of the project and, therefore; I would not only work with them again, but recommend them to anyone else.”
“To everyone at Lowell Management Services, the gift basket that awaited us when we returned to our 'new and improved' home was fantastic and such a nice surprise. There was no end to the goodies and we appreciate eah and every item as well as your thoughtfulness. Alas, we might never use the Sopra gift card as Mary Ann refuses to leave her new kitchen (that's only a slight exaggeration).
The results of your efforts here on Bender Court are spectacular. It's only been three weeks since our return and we've nearly forgotten what the old interior looked like. The reconfiguration and addition have updated the entire house. Our friends continue to marvel that we never came home to check on progress over the winter. Our reply: LMS is the best. You kept us posted all along and there were no bad surprises; only good ones.
Thank you for our new home. Once the siding is finished and the deck is replaced (both good decisions), the results will be transformational. And when John's couch arrives for the new TV room, all will be well in the world.
Thanks to each and every person who hade a role in making it happen.”
Mary Ann & John
We would like to express our thanks to you and all your staff. The house is everything we hoped it would be. It has been a wonderful experience and we look forward to our life here in Lake Geneva.
Tim & Ellie
I want you to know how happy I am with everyone at Lowell Management. We chose Lowell because of your reputation for quality, but you have given us an unexpected level of commitment.
Our concerns are heard and resolved: not enough light in laundry room? Now I have a window. The powder room is too big? Now I have a big built in closet. Jim’s concerns-dead space and not enough height in garage: Now Chapman has a built in bookcase and Jim has a side winding garage door. Medicine cabinet doesn’t work in new bath: Now custom medicine cabinet. The list is even longer than just these. Every concern has been considered and resolved if possible.
Even more amazing: When I asked for the extra bath after the house was framed out, I really thought you would say “too late” and I would have understood and accepted that. Yesterday I thought you “too late” again on the board walls, but did not. You and Tim even improved on the idea. The fact that you stop our meetings and make my-should have-figured-out 3-months-ago ideas work is awesome. These will definitely be some of the things I list when someone asks: Why the Lowell team? You are the best!
Jim & Polly
Thank you for the beautiful home you built us! We absolutely love it! We are looking forward to many years and memories ahead. Thanks for making our dreams come true!
Chad & Rebecca
We wanted to let you know how happy we are with our new home! It is truly more than we ever hoped it could be. You, your staff and contractors are amazing. Everyone works together seamlessly – from Todd, to Beth, to Dennis and crew – it is obvious Lowell Management is a well-oiled, well-run home building machine!
Thank you for making the process of building a new home effortless for your clients. You always hear people say "building a new home is so stressful." Well, they should have a home built with Lowell Management. We had to switch builders after we had our house plans designed, and it is the best thing that could have happened to us. We wish all business people conducted themselves with the values, ethics and integrity with which you run Lowell Management.
So thank you for building us a stunning second home! We love every inch of it – simply beautiful!
Tery & Lisa
This whole process of the addition has gone smooth as silk. Great subs, excellent workmanship, nice people. You accomplished what I was hoping for- it doesn't look like an addition. To top it all off, Tom made things happen when they were supposed to and his extra effort is way above and beyond.
Thanks, Fred and Kathy
You have been so generous with my parents (mostly with your time and unfailing work ethic) and I have learned a lot from your interactions with clients. Reputation and name are everything…I greatly respect your company. Thank you so much.
We thoroughly enjoyed the fireworks from our beautiful new home. We could not be more thrilled with it. Thank you for making the process so exciting for us over the past six months.
So many people have stopped in to tell us what a beautiful home we have. The credit goes to you.
Pat & Linda
Just wanted to thank you and your fine group of employees and subs for crafting such a beautiful home for us! The building process went so well. A good friend, a realtor, who has seen many quality, high end homes over the years and is not easily impressed, got tears in her eyes walking through our house. She loved it too!
Patti and Jim Davis
Congratulations on winning the Peoples Choice for 2011. Your homes are so far above and beyond anything else out there. We are so happy that you would build for us.
First of all we love our beautiful new Lake House, a place that we as a family will enjoy for many years to come. You and your great team worked to help make this place a reality for us. The experience was so positive and now that the house is complete we can say that it exceeded our expectations…. you made the process enjoyable.
Kim, Maureen, Paige, August and Michael
Where do we begin – thank you, thank you, thank you! You not only built us a house we have dreamt about for the past 25+ years….. You and the entire LMS team have been a delight to work with and we can’t thank you enough for all you have done.
Terry & Nancy
Every time we are at the house it feels more and more like home and I am still in awe every time I walk in. It truly has been a pleasure…Beautiful, spectacular, magnificent, amazing are all words to describe our new home. We couldn’t be happier and we look forward to enjoying our home for years to come and building wonderful memories with our children. Lowell Management truly builds homes beyond expectations!
Chris, Lisa, Luke & Emma Dalton
Everybody at Lowell Management has made our building experience very enjoyable. You’ve all been so helpful, kind, understanding and responsive to all of our, sometimes unusual, building requests.
Betty & Keith Gibson
Mike & I can’t begin to tell you how much we are enjoying our beautiful new Lakeland condo. We are just thrilled that we were able to purchase on of your properties- your work is impeccable & your entire staff was a pleasure to work with. We love Geneva national & our plan is to "upgrade" in the future. We look forward to working with you all again!.
We were delighted with the updated look of our landscape when we arrived this weekend! Thank you very much for your generosity and kindness.
Patti & Jim Davis
What an amazing welcome to our new home!…We are the ones who should be showering you with gifts as you have together created one of the most beautiful homes in Lake Geneva. You are such a professional group of people & you deserve a lot of praise, as we are thrilled with our new home.
Jon & Bluma Fiscus
Thank you so much for the fantastic secret room…you truly built their dream home- a place where they are happy…I can’t imagine a more perfect place. Thank you for your generosity and thoughtfulness- the secret room will be a treat for years and grandkids to come!
Missy, Cole & George
Thank you to all who put in long hours to make our new home a reality! You are a talented group of individuals who together made a beautiful home for us. We are delighted with the house and just wanted to say thank you.
Barbara & Mark Johnson
…we are so grateful that when we have an issue, you treat it as if we are your only client. Thank you all for understanding how important our home is to us.
Bob & Cheryl Martin
Thanks to the people of Lowell Management for the beautiful welcome package. It was nice to have two exquisite flower arrangements to place in our great room, as well as to snack a bit after the first step of our move. The home you have built for us is fantastic – we’re looking forward to spending the summer in Lake Geneva.
Tom & Patti Schrickel
You will certainly be highly recommended by us. As I told you in the beginning I am pretty picky. We have worked with lots of contractors, and for the most part been pretty happy, but your group is above and beyond any previous ones as far as P.R., details, being fair, and trying to make us happy. I felt most comfortable leaving the project and going away, which surprised even me! We have been very, very pleased…
Fantastic! I am in awe of everything and how neat it turned out!
Thanks so much for the beautiful bouquet and basket of goodies. It all goes far beyond anything expected. This has been a most pleasant experience, with all of you (as well as Tim). Can’t thank you enough for just everything.
Dear Scott & Melissa,
We would like to thank you and everyone connected with your organization for your efforts in the completion of our beautiful home. The professionalism shown by your employees and subcontractors in the quality and timely completion of their work, was more than we could have hoped for. Their attention to detail met all of our expectations.
Working with an organization like Lowell Management changed what was becoming a disaster into an unqualified success.
Thank you for all that you have done for us.
Tom & Mary Labus
Dear Scott, Todd, Jay, Tim and Kris,
We would like to express our deepest gratitude for all you have done to help us build our home in Geneva National.
The entire process was very enjoyable for us. We appreciate The outstanding architectural design and the diligence, patience, and attention to detail that all
of you have shown.
Many thanks for being such excellent communicators and for responding so quickly to all of our concerns. You have performed beyond our expectations,
and we are truly grateful.
Thanks also for the incredibly beautiful flowers and all the wonderful housewarming gifts.
We are inexpressibly grateful for a job well done!
Sincerely, Rick and Anne Hutter
Scott, Melissa and the entire Lowell Management Team,
We appreciate the contribution that each of you made to create a stunning home for us. The floral arrangement and welcome basket provided refuge on move-in day. The key chains - a perfect Lowell touch. We welcome you to visit your "finished" product. Thank you Lowell team!
Vivian and Bob Keenan
Last week-end we arrived at the house late Friday night, exhausted from
a week’s work and travel, but instead of rushing off to sleep, we stood mesmerized in the living room, and then in the basement, and admired our beautiful house. While there are many bigger and more expensive houses in the development, we can’t believe how you and your team have turned our dreams into a home. We cannot think of another place we would rather be, or a way you could have made our house more perfect for our needs.
We don’t know where to start, except by saying thanks to you—for creating a company full of expert craftsmen and women, and really special people. We know that you could have built our house twice over, and collected a lot more money and less grief in the process, if you started with a vacant lot rather than a major rehab project. But your patience and incredible focus on your clients were both obvious and amazing to us.
Your insistence on putting your clients first permeated through the entire team. We very much appreciated Todd’s expertise and patience when we had to make adjustments to accommodate reality; and his willingness to meet with us at odd times—including the day after Thanksgiving—when others were tending to their families and other interests. We also cannot thank Jay enough for working with us on every detail, until all the parts were identified, ordered and some reordered! But Mike, his team and the subcontractors represented the day-to-day face of the company, and they were all a pleasure to work with. To this day, we still marvel at the fact that Mike is not in a psychiatric ward by now. And that is a very good thing, because we relied on him for everything. His expertise, patience, humor and understanding got us over the bumps that construction and renovation inevitably bring, and we can’t think of a person that we would have rather worked with. Of course, Al, Dale, Jeff, Dawn and everyone else demonstrated a level of expertise that makes a ‘Lowell house’ so special.
So thank you very much for leading a company of terrific people, who always took the time to care and deliver. We are grateful to you and them, and now can’t wait to enjoy our house for many years to come.
Ted Gearhart & Leslie Aronovitz
We are so excited seeing our dream home come to completion. We consider ourselves fortunate to have had this huge undertaking handled by the best team possible. We were impressed by the care and attention given in every stage by everyone involved in the front office and on the construction site. The final result has given us a beautiful home that we are proud to say was constructed by Lowell Management! Please feel free to show this stunning home and exceptional quality construction anytime.
Bob & Carol Foster
When Joyce and I met you for the first time to discuss our plans to build a home at Geneva National, we were deeply impressed with your sincere concerns about our making the ‘right’ decisions and your high degree of professionalism. We also had a strong feeling of trust and integrity in talking with you. We did make the right decisions, and you exceeded our high expectations in building our dream retirement home at Lakeview Pointe. We are also very grateful for the assistance you have rendered to us. You will always be in our mind and hearts.
Al & Joyce Kenyon
I just wanted to mention the stellar reputation that you and your company have among those that own a Lowell home. With all of the fall and early winter functions at the club, we have had the opportunity to speak with many homeowners and they simply can not say enough about you and your firm. Whether the discussion is the impressive workmanship or the expert follow-up they all remark about what a quality organization you run. Suffice it to say, we are very proud owners of a Lowell home. We look forward to the day when we are working side by side with you and your staff to design and build a home in GN.
This is just a small token of our deep appreciation for all the hard work
you did on our behalf during the past 9 months or so. The end result is our home.
More beautiful than we could have imagined! The process was ‘simple’ and actually fun at many times, and all done with our best interest in mind.
Steve & Mary Tardella
We wanted to thank you and your staff for making our dream home a reality. We also appreciate the special things you did to make sure we were able to move in before Christmas last year. Since moving in, we have had numerous family gatherings in our new home. The house has lived up to all of our expectations and then some. This is our fourth new home, in addition to numerous other pre-owned homes (8), and it is by far the best-built home we have ever experienced. We also have family and friends who have built new homes, but nothing as well built as this one. We have had many compliments from visitors, even my brother-in-law, the builder.
Lea and I want to express a sincere thank you for the extremely fine job done in building our house. The attention to detail that is evident is remarkable. You are all artists who just happen to build houses instead of working on canvas. You have exceed our expectation in all regards. In short, it's beautiful! We greatly appreciate the maximum effort that was put forth by all to enable us to move in before the holidays. It was our best Christmas gift ever.
Tom & Lea Boukidis
LOWELL MANAGEMENT SERVICES, INC. - 401 GENEVA NATIONAL AVENUE SO. - LAKE GENEVA, WISCONSIN 53147 - 262.245.9030